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Parul Dhawan has a diverse work experience in the field of DevOps engineering. They first worked at Afilias as a NOC Analyst from December 2012 to May 2016, where they actively monitored the company's IT infrastructure. They then joined Snapdeal in April 2016 as a DevOps Engineer, responsible for handling infrastructure using automation tools like Saltstack/Chef, Jenkins, and ELK. At Snapdeal, they also managed and maintained infrastructure as code using Saltstack/Chef. In January 2019, Parul joined PropertyGuru Group as a DevOps Engineer, where they implemented centralized logging management, automated user access provisioning on Kubernetes, and automated monolithic application deployment processes. They also troubleshooted production issues and managed Kubernetes cluster. Currently, Parul works at Billtrust as a DevOps Engineer, starting in November 2021.

Parul Dhawan completed their Bachelor of Technology (B.Tech.) degree in Electronics from Apeejay College of Engg, Gurgaon, from 2008 to 2012. Prior to that, they attended Ryan International School, Faridabad, from 2006 to 2008.

In addition to their formal education, Parul Dhawan has obtained several certifications. Parul is an AWS Certified Solution Architect - Associate, obtained from Amazon Web Services (AWS) in December 2020. Parul also holds certifications in RHCSA and RHCE, obtained from RedHat Training & Coaching. The specific months and years for obtaining these certifications were not provided.