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Kelly Rodriguez is a seasoned professional with extensive experience in strategic customer management and account coordination. Currently serving as a Senior Strategic Customer Success Manager at BILL since August 2021, Kelly specializes in delivering premium services to top-tier clients, fostering growth in account revenue. Prior roles include managing a VIP portfolio of accounts at SecurityMetrics, where Kelly ensured seamless program operations and collaborated with development teams to address technical issues. Earlier experience encompasses coordinating employment opportunities for individuals with disabilities at Rise Services Inc. and fulfilling payroll responsibilities at InstallPro. Kelly holds a Bachelor’s degree in Business Management with a focus on Business/Managerial Economics from Western Governors University.