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Eduardo Martinez de Velasco brings extensive experience in operations management and team leadership across various sectors. Currently serving as Operations Manager and Branch Manager at BigSteelBox since October 2015, Eduardo oversees daily operations and strategic planning in Kitchener and London, while fostering key relationships with customers and staff. Previous roles include West Coast Operations Manager/Pilot at Sundance Balloons, where responsibility encompassed flight operations across six cities, and General Manager/Owner at Promotora MAREES, where sales associate recruitment and contract negotiations were key duties. As Service Manager at Plaza Chevrolet, Eduardo implemented process improvements that significantly heightened customer satisfaction. Additionally, experience as Fleet Manager at Gillette de Mexico involved managing a large fleet and negotiating service agreements. Eduardo holds a candidate degree in International Trade and Customs from Universidad Iberoamericana, Laguna.