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Scott Brown is an accomplished executive with extensive experience in customer success and partnerships within technology companies. Currently serving as Chief Customer Officer at BigPanda since April 2024, Scott leads initiatives that enhance IT operations through AIOps solutions. Previously, as SVP of Global Partnerships and Alliances at Coveo and Chief Customer Officer at SecureAuth Corporation, Scott focused on enhancing customer engagement and integrating advanced technologies such as AI and machine learning. Scott's early career includes pivotal roles at FaceFirst Face Recognition Software, Resolve Systems, and InQuira (acquired by Oracle), where responsibilities encompassed managing professional services, driving operational efficiency, and overseeing customer success initiatives. Scott holds an MBA in Finance from the USC Marshall School of Business and a degree in Finance from Loyola Marymount University.