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Scott Leroy is an experienced professional in technical account management, currently serving as Senior Manager at BigCommerce since May 2016. In this role, Scott leads the Technical Account Management team, focusing on team development, operational excellence, and enhancing client value. Previous positions at BigCommerce include Manager and various roles in technical support, where Scott addressed technical issues and emphasized client satisfaction. Prior experience includes management roles at Starbucks and Pizzi Pizza, alongside roles as a Bicycle Courier and Sous Chef. Scott holds a degree in Physics from the University of Central Florida and studied Network Security Administration at Austin Community College.