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Ariane Bargüena is a skilled technical support specialist currently employed at SOTI, where responsibilities include providing post-sales technical support and resolving software issues to enhance customer satisfaction. In addition, Ariane serves as a QA Junior at Big Viking Games, focusing on functionality testing and bug documentation across multiple projects. Previous experience includes roles as a customer advisor at Best Buy, where a 91% NPS was achieved, and as an analyst at Shift, responsible for various testing methods and bug resolution. Ariane's background in biomedical science includes positions at Unimed Rio Preto and Imed Laboratory, where critical laboratory tests and results were managed. Education includes a Bachelor's degree in Computer Programming from Georgian College and multiple postgraduate degrees in clinical analysis and hematology.