ÂÜŔňÂŇÂ×

Creative leader with a keen sense of identifying investment opportunities, developing and growing businesses, and scaling and optimizing operations with technology. Contagious passion for customer service and customer experience. Founded LiveHelpNow in 2005, an Inc 500 (#84) company, a customer service software as a service with more than 8000 active clients and HelpSquad in 2011, a mid-size virtual contact center serving more than 2000 active clients. A customer experience “learn and act” consultative company was Michael’s dream since 2001 finally realized in 2019 with the birth of Big Mouth Survey.