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Jessica Hwang has worked in the creative industry for over 9 years. In 2021, they began working as a Creative Project Manager for Big Foot Media, where they are responsible for staying organized with Google Workspace, creating quotes, contracts and invoices for clients, and performing pre-production tasks for large scale projects. From 2017 to 2021, they worked as a Graphic Designer and Project Manager for Portable Church Industries, where they designed a system to bring graphic design in house, worked directly with clients to determine design direction, and managed client expectations and satisfaction. From 2016 to 2017, they worked as a Graphic Designer for Bloom Marketing Company, where they worked with local businesses to create brand identities and logos, produced print, web and social media graphics, and designed, developed, and maintained websites and blogs for clients. From 2015 to 2016, they worked as a Program Coordinator for WRDT AM 560 at Crawford Broadcasting WMUZ 103.5 The Light, where they wrote copy and produced all liners and promos for air, oversaw and conceptualized all promotional campaigns, and designed daily content for all social media. Lastly, from 2012 to 2015, they worked as an Audio Intern for Woodside Bible Church, where they ran audio board for all rehearsals, services, and special events, set up and tore down for rehearsals and Sundays, and organized gear and updated audio protocol.

Jessica Hwang obtained a Bachelor's Degree in Audio Production from Cornerstone University in 2013. In December 2016, they received a Social Media Marketing Specialization from Coursera.