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Akanksha Jha has extensive experience in the media industry. Akanksha worked at BIG FM from 2016 onwards, starting as a Producer in the Regional On Demand Programming (RODP) department. In this role, they provided strategic inputs for content creation and assisted the Sales and Marketing team with business ideas and national plans. Akanksha also played a key role in planning special events and brand building activities to increase the listener base. Akanksha then progressed to become an Executive Producer and later the Programming Head for Mumbai. In these roles, they were responsible for creating award-winning shows, branded content, and podcasts. Akanksha managed a team of professionals and collaborated with artists, influencers, speakers, and celebrities to ensure content creation. Akanksha also liaised with music labels and independent artists to develop concepts and music play-outs. Prior to their time at BIG FM, Akanksha worked at Nihilent as an Associate Manager in Corporate Communications from 2015 to 2016. Akanksha started their career as an RJ at Mirchi Radio, where they presented, produced, and conceptualized shows across different day parts. Akanksha also created audio content for on-air playback. Additionally, Akanksha worked as a TV presenter and content producer at Zee Media Corporation Limited in 2010.

Akanksha Jha has a diverse education history. Akanksha obtained a Master's degree in Journalism and Mass Communications from Nalanda University, where they studied from 2012 to 2014. Prior to that, they completed their graduation in Bachelor Communicative English Media Studies from Patna Women's College, where they studied from 2005 to 2008. Akanksha also attended Carmel Convent High School in India from 1st to 12th grade between 1990 and 2004.

In 2021 and 2022, they pursued a degree in Digital Marketing and Communications from MICA | The School of Ideas. Additionally, they obtained certifications in DM Digital Marketing and Communication from the United Latino Students Association in October 2022, as well as certifications in Growing Business with Facebook and Social Media Marketing from the United Latino Students Association and upGrad, respectively, in July 2022.