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Franchesca Nguyen is an experienced marketing professional with a strong background in digital and eCommerce marketing, currently serving as the Digital & eCommerce Marketing Manager at Big Bear Mountain Resort since December 2016. With previous roles at iMedia Communications, Inc., Franchesca held positions as Content/Marketing Manager, Content/Marketing Specialist, and Communications Coordinator, where responsibilities included email marketing, social media management, event marketing, and brand development. Additionally, Franchesca has experience in the retail and customer service sectors, having worked for companies such as Starbucks, Quiksilver, and LifeProof. Franchesca holds a B.A. in Communications from UC San Diego and an Associate's degree from Orange Coast College.