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Felipe Otarola I. is a marketing and customer experience professional currently serving as Gerente Marketing y Experiencia Cliente at BICE VIDA since October 2022. Prior experience includes roles as Subgerente Transformación de Segmentos and Subgerente de Segmento Personas at Banco Bci from February 2020 to September 2022, as well as various positions within Banco Bci from October 2012 to September 2018, including Digital Program Manager and Líder PMO Transformación Digital CRM. Felipe Otarola I. holds an MBA from Lancaster University, along with certifications in digital marketing and project management. Academic qualifications include a degree in civil industrial engineering with a focus on electricity from Pontificia Universidad Católica de Chile.