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Katyna Ortiz has extensive experience in operations and management within the financial and healthcare sectors. Currently serving as Sr. Operations Enablement Manager at BHG Financial since April 2016, Katyna has held multiple roles, including management of approvals, departmental policies, and support for the President. Prior experience includes Operations Manager at All Year Cooling, where responsibilities included technician scheduling, parts management, and customer relationships. Additional roles as Patient Service Coordinator at Diagnostic Professionals Inc. and Service Coordinator at Cora Rehabilitation Clinics involved patient assistance, insurance coordination, and compliance with HIPAA standards. Katyna's educational background includes attendance at Western High School, Broward College, and Valencia College.