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Andrea Dukes has over 20 years of work experience in various customer service and sales roles. Andrea is currently working at BHG Financial as a Director of Customer Experience, where they focus on onboarding new clients and building a talented team. Prior to that, they worked at GreenSky® as a Senior Manager of Client Success and Senior Sales Manager. Andrea also worked at Sage as a Sales Manager - New Acquisitions and at FLEETCOR as a Sales Team Manager. Before that, Andrea worked at YP formally AT&T Advertising Solutions as an Enterprise Account Sales Consultant and Area Sales Manager. Andrea'searly career includes roles at AT&T as an Enterprise Account Sales Consultant and Outside Sales Advertising Consultant, and at Bellsouth Telecomunications as a Customer Service and Sales Representative.

Andrea Dukes has a Master of Science in Leadership from South University, which they obtained from 2014 to 2016. Andrea'sdegree focused on Business Administration and Management, specifically in the general field. Prior to that, from 2012 to 2014, Andrea pursued a Bachelor of Business Administration (BBA) in Business Administration at South University Savannah. The specific field of study for their bachelor's degree is not provided.

In addition to their formal education, Andrea has obtained various certifications. In April 2021, they completed certifications in Persuasive Selling and Sales Coaching from LinkedIn. In February 2021, they completed certifications in Leading at a Distance and Mentoring Others. In January 2021, Andrea obtained a certification in Be a Better Manager by Motivating Your Team and Developing a Mentoring Program. Furthermore, in February 2020, they achieved a certification in Managing Employee Performance Problems, also from LinkedIn.