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Nancy Booth has extensive experience in customer communications and marketing, currently serving as the Customer Communications Manager at BGL Group since 2009, where responsibilities include managing projects to enhance customer communications and participating in a significant migration project to a new platform. Previously, Nancy held roles as Marketing Manager and Senior Marketing Executive at BGL Group, leading initiatives focused on regulatory compliance, strategic development, and collaborative projects. Prior marketing experience includes a Marketing Executive position at Munters, overseeing all marketing aspects and e-commerce, as well as a Web Administrator role at Norwich and Peterborough Building Society. Educational qualifications were completed at Grove School, Market Drayton, Shropshire.