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Mike Petonak is an experienced IT professional currently serving as an IT Support Specialist at B&G Foods Inc. since May 2022, focusing on technical support and enhancing productivity through efficient IT systems management. Prior to this role, Mike worked as a Level III Support Engineer at Online Computers from March 2017 to May 2022 and as an IT Support Specialist at ITelagen LLC from April 2016 to March 2017, where responsibilities included onsite client support, program development, and remote assistance. Earlier career highlights include serving as a Senior Helpdesk Analyst at Ferring Pharmaceuticals from November 2011 to January 2016, where Mike provided comprehensive technical support, and as a Systems Administrator at SunGard Financial Systems from September 2009 to November 2011, focusing on workstation support and mobile device management. Mike holds a Bachelor's Degree in Network Communications Management from Devry University and an Associate's Degree in Microcomputer Technical Support from County College of Morris.