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Simon Ferrufino has extensive work experience in the hospitality industry. Simon started working as a Maintenance Helper at Hilton in 1989 and later became a General Maintenance Technician in 1994. In 2006, they became a Maintenance Mechanic Engineer at Hilton, where they managed contractors, performed various maintenance tasks, and oversaw projects. Simon worked at Hilton until 2019. In 2019, Ferrufino joined B. F. Saul Company Hospitality Group as the Chief Engineer. In this role, they were responsible for overseeing maintenance for 177 rooms, managing a team of 4 engineers, and collaborating with the General Manager to manage a maintenance budget of $30,000. Simon also handled preventive maintenance, routine inspections, guest service recovery, asset protection, procurement guidelines, and capital expenditures.

Simon Ferrufino attended Wheaton High School from 1984 to 1987, where they obtained their High School Diploma. After completing high school, Simon earned several certifications throughout their career. In 2008, they obtained a certification in Locksmithing and Safe Repair from Prince George's Community College. Additionally, they completed a certification in Door Controls and Hardware from Ingersoll Rand Security Technologies NV in 2012. Simon also pursued a certification in CFC Universal from Prince George's Community College, although the specific year of completion is not provided.