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Mickael Mederic

Responsable Centre D’appels at Bforbiz

Mickael Mederic has extensive experience in call center management and teleprospection, currently serving as the Responsable centre d’appels at CliQéo since June 2018, where responsibilities include supervising production, organizing team work, participating in recruitment, and analyzing call center activity results. Prior roles include Teleprospecteur positions at CliQéo, Marquetis&Co, armatis-lc, and PHONE AND PHONE, focusing on client project detection and appointment scheduling. Additional experience includes customer service roles at LOXAM and CRPCEN, where Mickael handled client inquiries and needs analysis. Educational qualifications consist of an AES degree from Université Paris 8 and relevant commerce diplomas from Lycée Auguste Bartholdi.

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