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Nic Chalk has extensive work experience in technical support and service delivery across multiple companies. Nic currently holds the position of Senior Director, Technical Support (EMEA & APAC) at BeyondTrust, a role they have been in since July 2022. Prior to this, they served as Director, Technical Support (EMEA & APAC) at BeyondTrust from May 2019 to July 2022.

Before their time at BeyondTrust, Nic worked at Avecto as the Global Customer Service Manager from February 2014 to July 2022. Nic also worked at adept4 as a Service Desk Team Lead and Service Delivery Manager from October 2012 to November 2013.

Nic's previous experience includes serving as an IT Service Delivery Manager at Merlin Claims in Administration from August 2007 to October 2012 and at Merlin Claims from June 2007 to August 2012. Nic held the position of IT Service Delivery Manager / Technical Lead at Merlin Claims from June 2007 to August 2012, where they were responsible for delivering robust IT services using leading-edge technology and overseeing a high-performing service delivery team.

Additionally, Nic has worked as a Citrix support specialist at Keoghs from March 2006 to August 2007 and as a Citrix Specialist/Systems support at Keoghs from January 2005 to January 2006. Nic also has experience as a Systems specialist at Britvic Soft Drinks and as a Windows XP deployment team leader at Syntegra.

Nic's early career involved working as a Back Office Citrix support specialist at Barclays from January 2000 to January 2004.

Nic Chalk attended Lymm High School from 1989 to 1996. Nic did not obtain a degree or study any specific field during this time. In terms of additional certifications, they obtained the PRINCE2 Practitioner certification from APMG-International in July 2008. Nic also holds certifications in ITIL from BCS, The Chartered Institute for IT (2013) and as a licensed FA Coach from the FA (2016).