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Shivalika Mishra is a Customer Success Executive at ZoomInfo since July 2022, where responsibilities include managing account health assessments and providing strategic guidance to optimize ROI while engaging with clients on multiple campaigns. Previously, Shivalika served as a Sales Development Representative at Beyond Codes Inc, the authorized seller of ZoomInfo products in the APAC region. Before that, Shivalika worked as a Business Development Executive at JungleWorks, focusing on no-code solutions for on-demand businesses. Additionally, Shivalika held the position of National Coordinator at the Global India Business Forum, engaging in market research, business development, and social media marketing. Shivalika earned a Postgraduate Program in Management with a focus on Marketing and Human Resource from ICFAI Business School, Pune, and a Bachelor of Business Administration in Marketing from Deendayal Upadhyay Gorakhpur University.