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Alison Royston is a seasoned professional with extensive experience in customer success and account management, currently serving as a Senior Customer Success Manager at BetterUp since May 2021. With a strong background in developing strategies for customer retention and growth, Alison previously held positions at Built Technologies as a Growth Manager and at LinkedIn, where responsibilities included advising executives on modern selling tactics. Alison's career began at CEB, managing a $2M territory and fostering relationships with C-level executives, and includes internship experiences at Viacom and Edelman. Alison holds a Bachelor of Arts in Communications from Vanderbilt University and a certificate in Principles & Techniques of Fundraising from Indiana University Lilly Family School of Philanthropy.