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Symonne Caldwell has a diverse work experience in the healthcare sector. Symonne most recently worked at Better Life Partners as a Revenue Cycle Manager, where they were responsible for the overall development and growth of the revenue cycle department. Prior to this, they worked at Weill Cornell Medicine as an Account Specialist and later as an Account Administrator. In these roles, Symonne oversaw the billing department and managed outstanding patient responsibilities, payment patterns, and revenue cycle matters. Symonne also worked as a Medical Biller at Brooklyn Gastroenterology and Endoscopy Associates, where they handled office visits, claims follow-up, and resubmitted denied claims. At Acheive Beyond, they served as a Billing Clerk, where they reviewed coding for billing procedures and produced invoices. Earlier in their career, they worked as a Medical Receptionist at a physical therapy clinic and as a Drug Clerk at Duane Reade, where they performed secretarial services and processed medical insurance claims.

Symonne Caldwell attended Kingsborough Community College from 2012 to 2013, where they earned an Associate of Science in Community Health and Preventive Medicine. Symonne then pursued further education at CUNY New York City College of Technology from 2015 to 2018, earning a Bachelor of Applied Science in Health Services Administration.