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Jackie Ochoa is Better Directs project manager. She began working with Better Direct in 2015 as a GSA buyer and then shifted into an outbound sales rep. In July of 2018, she started working directly with Mark on special accounts. She helps maintain close relationships with the VIP customers who have had a long-standing relationship with Better Direct. She also manages the solutions architect team, and she is hands on in the Better Direct computer lab to provide equipment to meet the specific needs of DOD customers. Jackie has supervised in testing and shipping over 2 million dollarsā€™ worth of end of life IBM equipment and continues to successfully provide solutions to all VIP accounts accordingly to their specified needs.