Lauren Sosa is an accomplished case manager with extensive experience in client management and support services. Currently employed at Bethany Christian Services since August 2021, Lauren has demonstrated adaptability to new systems and has played a key role in onboarding new case managers. Prior to this role, Lauren worked at Southwest Key Programs, conducting intake interviews for at-risk youth and assessing familial relationships. With a strong background in customer service from positions at AutoZone, Aggie Hospitality, and Ninfas Mexican Restaurant, Lauren has developed skills in technical assistance, customer satisfaction, and team training. Lauren holds a Master of Business Administration from Western Governor's University and two Bachelor of Science degrees in Sociology from Texas A&M University.
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