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Heidi O'Connor has extensive experience as a physician in various medical institutions. Heidi began their career at Tufts Medical Center in 2001 and worked as a Physician until 2015. From 2013 to 2015, they served as a Physician at Steward Health Care. In 2015, they joined Beth Israel Deaconess Medical Center as an Attending Physician. At the same time, they also held the position of Medical Director of the Intensive Care Unit at Beth Israel Deaconess Hospital - Milton. In 2019, they took on the additional role of Medical Director of the Sleep Lab at Beth Israel Deaconess Hospital - Milton. Heidi'stenure at these positions is ongoing.

Heidi O'Connor received their Doctor of Medicine (M.D.) degree from UMass Chan Medical School between the years 1997 and 2001. Prior to that, they pursued a Master's degree in Biotechnology from Worcester Polytechnic Institute from 1995 to 1997. Heidi O'Connor also obtained a Bachelor's degree in Biotechnology from Worcester Polytechnic Institute, completing their undergraduate studies from 1991 to 1995.