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The Account Management team at Betera ensures client satisfaction and retention by providing exceptional service and support to all customers. Team members, including Account Managers, VIP Account Managers, and Incoming Line Managers, manage customer relationships, address inquiries, and offer personalized assistance to meet the unique needs of each client. They play a crucial role in maintaining Betera's reputation for excellence, facilitating smooth communication between the company and its customers, and supporting the overall growth and success of Betera's platform.