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Heather Griffin has extensive experience in technology management within the hospitality industry, currently serving as the Director of Technology Management at Best Western® Hotels & Resorts since June 2010. Prior to this role, Heather held the position of Senior Manager of Online Client Solutions. From June 1997 to June 2010, Heather worked at Pegasus Solutions, where the role of Manager of Data Services was held. Heather's educational background includes studies at Glendale Community College.