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Brenda M. is a seasoned marketing and project management professional with extensive experience across the airline and hospitality industries. Currently serving as Loyalty Marketing Project Manager at Best Western® Hotels & Resorts since June 2021, Brenda previously held the position of Senior Project Manager for Digital Customer Experience at American Airlines from December 2014 to June 2021, where project oversight and Agile collaboration were key responsibilities. Brenda's background also includes serving as Marketing Project Planning Manager at US Airways for 14 years, where expertise in online marketing and relationship management was developed. Brenda began a career in customer service as a Customer Service Manager at America West Airlines and contributed to event coordination and management as Manager of Events at Bridal World. Educational pursuits include studies at Nebraska from August 1995 to May 1996.