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Ashley Jordan is an accomplished Brand Identity Specialist and Medallia Coordinator at Best Western® Hotels & Resorts, with experience in enhancing customer feedback processes and developing internal surveys for cross-functional teams. Previously, Ashley served as a Brand Management Administrator, addressing compliance needs, and held various roles including Customer Care Representative and Reservations Agent, focused on customer satisfaction and support. Prior experience includes a Customer Service Representative position at Amerisleep, where product knowledge was leveraged for customer assistance, and a cashier/clerk role at AJ’s Fine Foods, emphasizing customer service and sales. Ashley holds an Associate's degree in Hospitality Administration/Management from Scottsdale Community College.