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Keyshawnia Russell is an experienced professional with a diverse background in customer service and fraud prevention. Currently serving as a Fraud Prevention Specialist and Loan Analyst at Best Egg since November 2021, Keyshawnia previously held positions as a Retail Sales Associate at Macy's, a Customer Solutions Specialist at Capital One, and an Emergency Dispatcher at GEICO, where exceptional customer service was consistently delivered. Keyshawnia's career began with various roles in retail and service industries, including significant experience in sales coordination and customer assistance. Educational achievements include a Cosmetology Certificate from Schilling-Douglas School of Hair Design and ongoing studies towards a Bachelor of Science in Business Administration and Management at Wilmington University.