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Karen Hohertz is an experienced leader in omnichannel operations and project management, currently serving as Sr. Director of Omnichannel Operations and Services at Best Buy since July 2015. Hohertz has held various senior director roles at Best Buy, including Transformation Delivery and Procurement Operations & Cost Transformation, where responsibilities encompassed supporting strategic projects and cost transformation initiatives. Prior to Best Buy, Hohertz held leadership positions at Regis Corporation and Trexin Consulting, delivering project management and operational support. Additionally, Hohertz has a robust background in Geek Squad's Services Business Group, significantly enhancing service processes and driving revenue growth. Hohertz began a career at Best Buy in 1987, advancing through numerous roles in retail operations. Educational credentials include a Bachelor of Arts in Business and Marketing from Webster University, complemented by earlier studies at Nerinx Hall.