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James Kacperek's work experience includes:

- Currently, they are the Business Owner at Ziemies since August 2021.

- Prior to that, they worked at BES Utilities as the Head of Operations from October 2019.

- James also held the position of Head of Customer Excellence at BES Utilities from July 2018 to October 2019.

- Before BES Utilities, they worked as the Customer Engagement Manager at BES Utilities from March 2018 to July 2018.

- James was the Call Center Manager at Churchill Sloan from June 2017 to February 2018.

- James also worked as the Call Center Manager at Gladstone Brookes Ltd from March 2017 to June 2017.

- James worked as an Operations Manager at HGS - Hinduja Global Solutions from April 2015 to March 2017.

- James was the Team Manager at Hinduja Global Solutions from January 2013 to April 2015.

- James held various roles at TalkTalk, including Team Manager from June 2012 to November 2012 and Second Line Technical Advisor from July 2009 to June 2012.

- James started their career at Asda Stores Ltd as Counters Customer Service from July 2003 to June 2009.

James Kacperek obtained a Bachelor's degree in History from The Manchester Metropolitan University, studying from 2005 to 2008.