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Richard Verrall is a seasoned CRM professional currently serving as the CRM Manager at Berry Bros. & Rudd since September 2022. Prior to this role, Richard held various positions at Virgin Media O2, including Customer Value & Growth Manager (CRM) from October 2019 to September 2022. Richard's experience at O2 (Telefónica UK) spanned four years, during which Richard worked as Acquisition & Retention Manager and Operations Development Manager, and participated in the Talentum Graduate Programme. Earlier in Richard's career, a Business Development Intern position was held at Wimdu in 2011. Richard earned a Bachelor's Degree in Geography from Loughborough University between 2010 and 2013, and received education at Sevenoaks School and Chatham Grammar School for Boys prior to that.