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Zico J. is a seasoned IT professional with over two decades of experience in various roles within the technology sector, currently serving as a Senior IT Infrastructure Specialist at Bermuda Hospitals Board since November 2011. Zico J. specializes in enhancing IT infrastructure through cloud solutions, system optimization, and digital transformation, leveraging expertise in Azure Cloud, Microsoft 365, and Citrix to improve operational efficiency and security. Prior experience includes positions at Renaissance Re Ltd. as a Systems Engineer and Technical Administrator, where Zico J. managed global infrastructure projects and optimized technical systems. Zico J. began a career at Bermuda College as Helpdesk Support, providing technical assistance to end users. Educational qualifications encompass a Technology Leadership Certificate from Cornell University, a Bachelor of Applied Arts in Information Technology from Mount Saint Vincent University, and an Information Systems Specialist diploma from CompuCollege.