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Mike Matrisciano is a seasoned professional in customer service management with extensive experience spanning over two decades. Currently serving as the Manager of Customer Service at Berkshire Hathaway Specialty Insurance since June 2022, Mike previously held various roles at ezCater from September 2014 to February 2022, including Customer Service Manager and Quality Assurance Specialist. Prior experience includes positions at Commonwealth Worldwide Executive Transportation and TNCI, where Mike was involved in customer operations and supervision. Mike began the career as a Warehouse Associate at Europacific Parts International and has a high school diploma from Brockton High School, supplemented by studies at Massassoit Community College.