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Harshavardhan Reddy Nagireddy currently serves as a Technical Support Manager at Berkshire Grey, where responsibilities include leading a team of technical support engineers, overseeing IT systems installation and maintenance, and enhancing customer service efficiency through innovative recommendations. Previous roles at Berkshire Grey include Principal Technical Support Engineer and support positions at Connected2Fiber and Binghamton University. Educational qualifications include an Executive MBA from New England College, a Master's degree in Computer Engineering from Binghamton University, and a Bachelor's degree in Electrical and Electronics Engineering from SRM IST Chennai. Technical competencies encompass networking, Kubernetes, and various software tools, complemented by strong management and communication skills.