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Marissa Loh is a versatile professional with a diverse background in customer service, culinary arts, and credit control. Currently serving as a Credit Controller at Berkmann Wine Cellars since January 2024, Marissa previously held culinary positions at Hyatt Regency London – The Churchill and Enotria Winecellars Ltd, where responsibilities ranged from supporting kitchen operations to managing brand relationships within the spirits industry. Prior roles at Anglian Country Inns included credit control and customer service supervision, while earlier experiences at Starbucks and L Brands focused on customer engagement and sales management. Marissa holds a Bachelor of Arts degree in Sociology and Criminology from Western University and has demonstrated strong leadership and organizational skills throughout a career that spans multiple sectors.