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John T. has extensive work experience in the field of information technology. John recently served as an Information Technology Team Lead at W. R. Berkley Corporation, where they led a team of IT Support Analysts across the continental U. S. Prior to this role, they worked at AAA Club Alliance, where they held various positions including Senior Engineer, IT Endpoint Operations Lead, Field Services Engineer, and Service Desk Specialist over a period of ten years.

John T. has an Associate's degree in Information Technology from Mercer County Community College. In addition, they obtained certifications in IT Information Library Foundations from AXELOS Global Best Practice in 2022 and in HP Commercial Desktops, Workstations and Notebooks Service Qualification from HP in 2019.