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Jana Friedrich has extensive experience in airline marketing and operations, currently working at Flughafen Berlin Brandenburg GmbH since October 2015. Prior roles include sales support and internal auditing at Air New Zealand, software training at The University of Auckland, administration at URS Corporation, and claims advisory at the Earthquake Commission. Jana previously held positions at Flughafen Berlin Brandenburg GmbH and Berliner Flughafen-Gesellschaft mbH, focusing on customer relations and aviation management. Jana holds a post-bachelor degree in Business and Economics from the University of Applied Sciences Berlin, completed in 2010.