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Thu Pham has had a diverse range of work experiences. Thu is currently working as a Lead Program Manager at Bentley University, where they oversee service-learning programs and coordinates with community partners. Thu is also a Media Lab/Video Production Assistant, responsible for equipment organization and troubleshooting. In addition, Thu Pham works as a Graphic Design Specialist for the HYPE Marketing Team, creating visual graphics for print and digital marketing. Thu has also worked as an Undergraduate Research Assistant, conducting research in haptic perception. Prior to their university roles, Thu Pham worked as a Brand Associate at Forever 21 and as an Administration Assistant at Arcadia Management, where they handled bookkeeping and administrative tasks.

Thu Pham attended Melrose High School from 2017 to 2021. After graduating from high school, Thu Pham enrolled at Bentley University in 2021 to pursue a Bachelor's degree in Design and Visual Communications, with a focus on General studies. In 2023, Thu Pham obtained a certification in Graphic Design Foundations: Layout and Composition from LinkedIn.