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Lauren Smith

Manager, Client Success Management at Benevity

Lauren Smith has over eight years of diverse experience in client success and customer service roles across various industries. Currently serving as Manager, Client Success Management at Benevity since August 2016, Lauren has progressed through several positions, demonstrating expertise in client relationship management. Prior experience includes a Partner Support Representative role at Uber, where exceptional service contributed to a high customer satisfaction score, and temporary positions at Catholic Church Insurance and Chubb, focusing on policy processing and data entry. Earlier career roles included a Property Claims Assistant at The Co-operators and a Financial Accounting Supplemental Instructor at Mount Royal University. Lauren holds a Bachelor of Business Administration with a focus on General Management and a minor in International Business and Economics from Mount Royal University.

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