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DivyaKrishna Vankayalapati is an experienced CRM Applications Engineer currently serving at Bened Software Services Inc since August 2020, with roles at the Commonwealth of Kentucky's Education and Labor Cabinets. Prior experience includes CRM Applications Administrator for the Commonwealth of Kentucky's Cabinet for Education and Workforce Development from March 2013 to August 2020, focusing on solutions, applications administration, and DevOps engineering. DivyaKrishna also worked as a Senior Siebel CRM Administrator at L&T Infotech from November 2010 to February 2013, primarily handling the Siebel Administrator role for Eaton's C360 implementation. DivyaKrishna holds a Bachelor of Technology (B.Tech.) degree in Computer Science from Jawaharlal Nehru Technological University.