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Janice Ng has over 14 years of work experience. Janice began their career as a Clerical Work Volunteer at Swedish Covenant Hospital in 2006. Janice then worked as a Part-Time Impact at Hollister Co in 2007, followed by an Intern role at The YWCA of the University of Illinois in 2011. In 2011, they also worked as a Barista at Bevande Coffee Shop. In 2012, they were promoted to Strategic Resource Assistant at HUB International and then to CRM & Data Quality Analyst. Janice was further promoted to Sales Operations Manager in the same company. In 2015, they moved to Textura Corporation as Salesforce Manager. In 2016, they joined Oracle as Sales Operations Supervisor. In 2017, they moved to 4C Insights as Sales Operations Manager. In 2019, they joined Accuity as Head of Sales Intelligence / Manager, Variable Compensation. Currently, they are working as Revenue Operations Manager at BenchPrep since 2021.

Janice Ng obtained their Bachelor of Arts (B.A.) in Sociology, East Asian Literature and Culture from the University of Illinois Urbana-Champaign between 2008 and 2012. In 2009, they also studied Sociology at The University of Hong Kong. In addition, Janice Ng holds certifications from Sales Assembly (Revenue Operations Leadership Certification, obtained in July 2022), LinkedIn (Diversity, Inclusion, and Belonging for All, obtained in July 2020), Salesforce (Salesforce Certified Administrator, obtained in August 2016), HubSpot (Inbound Certification, obtained in September 2016), and Cardinal Path (Cardinal Path Training Academy Analytics, obtained in an unknown month and year).