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Kristen Robertson Mackenna has over 25 years of work experience in the luxury and hospitality industry. Kristen is currently working as an Area Director of Field Marketing at Benchmark, Pyramid Luxury & Lifestyle, where they have been since 2016. Prior to this, they served as an Area Marketing Manager at the same company from 2016 to 2023.

Before joining Benchmark, Robertson Mackenna worked at Benchmark Resorts and Hotels as a Sales & Marketing Manager from 2003 to 2016. Kristen also served as the Director of Diplomatic Affairs at the Millennium UN Plaza hotel from 2001 to 2003.

From 1999 to 2001, they held various positions at Starwood Hotels & Resorts Worldwide, Inc., including Senior Sales Manager, Complex Sales Manager for 5 W New York Properties, and Sales Manager at The W Atlanta Hotel.

Their career began in 1996 at Artistic Image, where they worked as a Production Manager, managing production for a special effects and graphic design company with clients such as Coca-Cola, Disney, CNN, and Turner Broadcasting.

In 1998, Robertson Mackenna worked as a Convention Services Manager at the Nashville Convention & Visitors Bureau, where they were responsible for servicing conventions and assisting clients with site selection and event venues.

Throughout their career, they have demonstrated a strong ability to manage teams, drive revenue, and provide excellent customer service.

Kristen Robertson Mackenna holds a Bachelor's Degree in Art History and Economics from Temple University.