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Charlotte Hamel is a Senior Customer Success Manager at Benchling, contributing to advancements in life science research since March 2021. Previously, Charlotte served as an Advisor at Pangea, focusing on enterprise sales value, and as a Relationship Manager at LinkedIn, where expertise in account management and SaaS consulting was applied. Earlier experiences include roles at Novo Nordisk in digital sales and engagement, bilingual healthcare relationship specialist positions at The Janssen Pharmaceutical Companies, and a student success leadership role at McMaster University. Charlotte began a professional journey with an internship at Church & Dwight Co., Inc., and holds an Honours Bachelor of Science degree in Life Sciences from McMaster University, along with a Nanodegree in Intro to Programming from Udacity and a Leadership Certificate from the University of Toronto School of Continuing Studies.