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Mackenzie Ford is a seasoned professional with extensive experience in sales enablement, training, and leadership. Currently a Sr. Specialist in Sales Enablement at Bench Accounting, Mackenzie has utilized instructional design methodologies to develop a successful e-learning program that significantly improved new hire sales performance. Previous roles include Sales Team Lead, where customized development programs were created to enhance team performance, and Account Executive, achieving top performer status and mentoring peers to drive revenue growth. Prior experience encompasses roles at lululemon, the University of Victoria, TalentClick, and Reconciliation Canada, showcasing a diverse skill set in customer engagement, training development, marketing operations, and community initiatives. Mackenzie is pursuing a Master of Science in Psychology at the University of Wolverhampton and holds a Bachelor of Commerce in Entrepreneurship from the University of Victoria.