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Mohamed Osama is an accomplished IT professional with a diverse background in DevOps, IT consulting, and software development. Currently serving as a DevOps Manager at Beltone Financial since January 2020, Mohamed also operates as a Senior IT Business Consultant, focusing on business process improvement, best practice recommendations, forensics investigations, and disaster recovery for SMB clients. Previously, at EFG Hermes, Mohamed held the position of Configuration Manager, specializing in software configuration management and SDLC process improvements. Experience at Citi included roles as a Business Applications Development and Support Technical Lead, ensuring compliance with coding standards and leading a team in business application support. Earlier work as a Technical Team Lead at Intec/Aboghali involved network solutions and technical support. Mohamed holds a BSc in Tourism from the Higher Institute of Tourism and Technology.