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Mina Fathy is a seasoned professional with a strong background in performance and analytics management, currently serving as the Performance and Analytics Manager at Beltone Financial since April 2023. Prior to this role, Mina held multiple positions at Halan, including Contact Center Manager, Customer Service Management, and Team Leader, from May 2018 to April 2023. Additional experience includes a stint as a Technical Support Specialist at TE data from March 2017 to March 2018 and as a Sales Representative for Perfect Egypt from October 2010 to October 2015, specializing in office supplies. Mina Fathy holds a Bachelor's degree in Computer and Information Sciences and Support Services from the Higher Institute of Qualitative Studies, earned between 2009 and 2012.