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Kelly (Darling) Bourne is an experienced professional in customer success and sales management, currently serving as a Senior Customer Success Manager at Belong since January 2022. Prior to this role, Kelly held the position of Customer Success Manager and was a Licensed Realtor at Better Homes and Gardens Real Estate Momentum from November 2019 to July 2022. Kelly's background includes significant experience in hotel management, holding sales and administrative positions at the Lenox Hotel, Beacon Hill Hotel & Bistro, and The Hampton Inn Boston/Norwood. Kelly began career in customer experience with TJX, and holds a Bachelor of Science in Marketing from the University of Massachusetts Dartmouth, awarded in 2012.