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Ralph Alcala has extensive experience in customer service and technical training, currently serving as the Customer Relations Manager at Belle Tire since September 2021, emphasizing the importance of customer service. Prior to this role, Ralph held the position of National Director at Comcast University from July 2015 to November 2020, demonstrating leadership in training initiatives. Ralph's tenure at Comcast began in 1997, where the role of Region Manager in Technical Training was held until July 2015, showcasing a commitment to enhancing employee skills and service delivery.