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Kyler G. is an experienced IT professional currently serving as a Knowledge Manager (IT Technical Writer) at Bell Techlogix, Inc. since July 2016, where responsibilities include creating Knowledge Articles within the ITIL framework to support IT operations for new and existing clients. Prior roles include Level 2 Associate, where Kyler trained new hires and managed tasks among multiple clients, and IT Analyst, providing remote troubleshooting services. Previous experience also encompasses positions in customer service and technical support at Speedway LLC, TCC, and Blackbaud, along with creative roles as a 3D Artist and Graphic Designer. Kyler G. holds a Bachelor of Science in Media Design from Indiana Wesleyan University, obtained in 2013.